WE ARE
SoftServe is a global digital solutions company with associates currently working across client projects in the USA, Europe, and APAC regions. We empower talented people to change the world and understand that the best way to build our future is to help you build yours. As a digital authority that advises and provides cutting-edge technology, we reveal, transform, accelerate, and optimize the way enterprises and software companies do business. Our HQ is in Austin, TX, and delivery centers are based in Poland, Bulgaria, Ukraine, Mexico, Colombia, and Chile, with numerous service hubs in the EU.
IF YOU ARE
- An experienced professional in consultative sales, customer management, or executive account management with a focus on enterprise and large ISV clients in the security field
- Thriving in fast-paced environments, possessing strong interpersonal and communication skills, and working effectively with multi-cultural and geographically dispersed teams
- Strong in negotiation, contract management, and a deep understanding of IT consulting, software development, and industry best practices. A professional with leadership skills and expertise in product areas, you drive value creation, manage escalations, and monitor the adoption of best practices
- Having a technical background – solid understanding of software development, IT solutions, and enterprise technology
- Demonstrating a strong understanding of SDLC/PDLC – ability to engage with technical stakeholders and ensure solutions align with best practices
- Experienced in Project and Program Management or System Architecture – proven ability to lead and collaborate with engineering teams
AND YOU WANT TO
- Travel at least 30% to client and team locations
- Lead business development activities, identify new opportunities, and achieve sales and revenue targets
- Develop and maintain a Key Account Plan, leading a comprehensive account strategy based on a deep understanding of the client’s pain points and goals
- Build and grow relationships with decision-makers to increase account revenue and wallet share
- Use personal expertise to uncover client needs and persuasively deliver value propositions for all services offered by SoftServe
- Facilitate opportunity and proposal management activities, conduct client meetings, and monitor progress
- Collaborate in cross-functional teams to align with customer goals and drive effective cooperation
- Achieve superior NPS scores by monitoring customer satisfaction and making necessary adjustments
- Expand networks and reputation with clients at all levels, including technology and business executives
- Ensure quality CRM data to enable effective customer retention and business development
- Maintain operational compliance and adhere to company policies and industry regulations
- Participate in professional development activities, including training, certifications, and external accreditation
- Develop a trusted partner relationship by shaping business strategies through collaboration across engineering, business product areas, and BizOps
TOGETHER WE WILL
- Work in a friendly atmosphere with a proficient team
- Share a package of benefits and career growth opportunities
- Drive business success by delivering top-tier digital solutions and strategic account management
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
SOFTSERVE IS WHERE YOU ARE
Enjoy our Flexible Workplace - work from home, or in any office of your country!
