Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will work as a Lead QA Engineer supporting large-scale grants and expert management systems within a European public-sector environment.
You will be responsible for functional and technical testing across complex workflows, APIs, databases, and integrated systems, combining strong manual testing expertise with Playwright-based automation.
RESPONSIBILITIES
- Define test plans, test cases, scenarios, scope, and priorities
- Validate user stories, acceptance criteria, business logic, dependencies, and edge cases
- Prepare and manage complex test data
- Perform functional, regression, integration, UAT, and end-to-end testing
- Apply exploratory testing, equivalence partitioning, boundary value analysis, and static/dynamic testing techniques
- Track TEST, INT, and PREPROD environments, deployments, availability, and downtime
- Perform API testing and validate requests, responses, status codes, and business logic
- Execute backend data validation using SQL
- Analyse application logs and support root-cause investigation
- Document test results, defects, screenshots, logs, and supporting evidence
- Manage tests and defects in Jira and Zephyr with full traceability
- Collaborate closely with business analysts, developers, and support teams
REQUIREMENTS
- Bachelor’s-level university degree or equivalent with 17+ years of professional IT experience
- Strong software testing and test design experience
- Experience with Jira and Zephyr for test and defect management
- Experience with Playwright for automated test scripting and execution
- Strong API testing experience with SoapUI and Postman
- Experience validating XML and structured data using XML Notepad, Notepad++, or similar tools
- Strong SQL skills, including Oracle SQL Developer and complex queries for test data preparation and backend validation
- Experience with Kibana and Elasticsearch for log analysis, debugging, and root-cause investigation
- Strong knowledge of functional, regression, integration, UAT, and end-to-end testing
- Experience with Agile/Scrum and iterative and sequential SDLC/STLC approaches
- Good understanding of grants and audit business processes
- Familiarity with ChatGPT or Generative AI for test-case optimization
- Strong ability to troubleshoot across application, API, database, and log layers
- Strong documentation, communication, and collaboration skills
- English or French proficiency at B2 level or higher
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Bulgaria, Poland, Romania
Work type
Remote/Office
Direction
Software Testing
Subdirection
Quality Control
Tech level
Lead
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.