Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will lead cross-functional technical programs within Atlassian's Marketing Planning & Operations organization, driving initiatives from planning through successful delivery. You'll work closely with engineering, data science, product marketing, and business teams to build scalable program frameworks, improve operational processes, and deliver data-driven solutions that support enterprise marketing and customer engagement.
This is a US-based role with an anticipated base salary range of $124,187.00 – $195,151.00 annually.
RESPONSIBILITIES
- Lead complex cross-functional technical programs from initiation through delivery
- Define project scope, timelines, dependencies, risks, and mitigation plans
- Coordinate engineering, data science, product marketing, and business teams to ensure successful execution
- Drive program planning and execution across multiple workstreams
- Build scalable, repeatable program frameworks and operational processes
- Improve documentation, workflows, and best practices
- Track program progress and communicate updates to stakeholders
- Support large-scale ecosystem initiatives
- Use data and analytics to guide business and technical decisions
REQUIREMENTS
- 5+ years of Technical Program or Program Management experience in cross-functional environments
- Experience managing projects with project tracking and content management tools
- Experience collaborating across multiple teams and influencing stakeholders
- Experience working with Databricks or similar data platforms
- SQL proficiency
- Experience with databases, data products, or enterprise data platforms
- Experience working in enterprise organizations
- Strong organizational, communication, and documentation skills
- Experience managing changing priorities, dependencies, and blockers
- Analytical mindset with experience using qualitative and quantitative data for decision-making
- Experience working across multiple cross-functional teams
- Experience in a global software company
- Administrative experience with Jira, Jira Service Management, and Confluence
- Experience supporting customer-facing or third-party developer programs
- Experience collaborating with geographically distributed teams
- Experience designing process improvements and scalable operational frameworks
This is a leadership role where you will drive impact in two main directions:
-
Leading People
Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.
-
Leading Business
Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
USA
Work type
Remote/Office
Direction
Project Management
Subdirection
Project Management
Tech level
Director
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Partner with approachable leaders who communicate clearly and tie daily work to our direction.
Advanced tech communities
Hands-on engagement with AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.