Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will shape and lead digital transformation initiatives for global Supply Chain organizations, helping senior business leaders turn complex challenges into measurable business value. You will advise CXOs, lead strategic workshops, and guide large-scale transformation programs across supply chain strategy, processes, and technology.
RESPONSIBILITIES
- Define and lead digital transformation strategies to maximize business value across global Supply Chain organizations
- Advise CXOs and senior stakeholders on their transformation journeys and facilitate strategic conversations and workshops
- Lead advisory services and process and technology consulting across a broad range of Supply Chain areas
- Lead RFP/RFI and pre-sales activities, develop proposals, and present tailored solutions to senior stakeholders
- Build relationships with clients, cloud providers, and technology partners to identify transformation opportunities and accelerate strategic initiatives
- Lead cross-functional teams and engagement programs focused on enterprise transformation and strategic client relationships
- Deliver large-scale Supply Chain digital transformation projects, from solution design and implementation through deployment and evaluation
- Work with clients to understand business challenges, develop tailored solutions, and manage client relationships to ensure successful delivery
REQUIREMENTS
- Proven experience in digital Supply Chain consulting or a senior industry role within global Supply Chain; experience in CPG/FMCG, retail, or automotive is a plus
- Broad understanding of end-to-end Supply Chain operations, with deep expertise in several areas such as Demand Planning, Supply Planning & Scheduling, Procurement, Inventory Management, S&OP, Transportation, Warehouse & Fulfillment, Order Management, Network Design, or End-to-End Synchronization
- Hands-on experience with major Supply Chain platforms such as SAP, o9, Kinaxis, or Blue Yonder, including their design and implementation
- Strong understanding of AI/ML, Generative AI, Agentic AI, cloud technology, IIoT, big data, and analytics and their role in Supply Chain digitalization
- Practical understanding of custom software development processes and the software development lifecycle, with experience working with technical and development teams
- Strong communication, executive stakeholder management, consulting, and presentation skills
- Experience leading cross-functional teams and complex client engagements in a matrix environment
- Bachelor's degree in business, marketing, communications, or a related field; a Master's degree is preferred
- Willingness to travel internationally and operate effectively in a global, matrix environment; relevant certifications are a plus
- Experience at a Tier-1 management consulting firm is advantageous
This is a leadership role where you will drive impact in two main directions:
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Leading People
Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.
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Leading Business
Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
Role Summary
Location
USA
Work type
Remote/Office
Direction
Digital Consultancy
Subdirection
Digital Advisory
Tech level
Director
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Partner with approachable leaders who communicate clearly and tie daily work to our direction.
Advanced tech communities
Hands-on engagement with AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.