Flexible work model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will take ownership of frontend stability for live, high‑impact hiring events that run across multiple U.S. time zones. You will operate directly in production environments, where your decisions influence real‑time hiring workflows and candidate experiences. Your work will have a visible impact by keeping critical systems reliable while supporting teams during active events
RESPONSIBILITIES
- Develop and maintain React‑based frontend applications, taking ownership of production quality and stability during live hiring events
- Support and improve multiple frontend platforms while ensuring a consistent user experience and reliable event workflows
- Diagnose, triage, and resolve frontend production issues with clear ownership of outcomes and customer impact
- Collaborate closely with Client Support and GTM teams to prioritize, investigate, and resolve customer‑facing issues under SLA expectations
- Debug complex frontend issues involving state management, API integrations, and asynchronous user workflows
- Monitor application health, performance, and reliability using browser tools, logs, metrics, and monitoring systems
- Support architecture changes, deployments, and release activities that affect live hiring events and frontend integrations
- Lead code merges, production support activities, and onboarding while mentoring engineers across the team
REQUIREMENTS
- Strong experience with React development for large‑scale, customer‑facing frontend applications
- Proven background supporting and maintaining production frontend systems in live environments
- Solid understanding of frontend architecture, component‑based design, and state management patterns
- Hands‑on experience integrating frontend applications with GraphQL APIs and backend services
- Demonstrated ability to troubleshoot complex frontend production issues using logs, metrics, and developer tools
- Experience with build systems, deployment processes, and release management activities
- High level of ownership, autonomy, and initiative when working across multiple projects
- Strong analytical thinking and ability to prioritize effectively in fast‑paced, ambiguous situations
- Excellent communication skills with the ability to mentor, onboard, and collaborate cross‑functionally
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
Role Summary
Location
Colombia, Chile
Work type
Remote/Office
Direction
Engineering & Technology
Tech level
Senior
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.