Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will join a large international public-sector environment and support complex digital transformation initiatives as a Project Manager with strong Business Analysis expertise.
You will manage IT projects end to end, covering planning, scope, budget, risks, quality, stakeholders, and delivery, while also eliciting requirements, modelling business processes, and translating business needs into functional specifications.
RESPONSIBILITIES
Manage complex IT and migration projects from initiation to delivery
Develop and maintain project plans covering scope, schedule, budget, resources, quality, and risks
Track delivery progress, costs, timelines, and resource usage, taking corrective action where needed
Manage change control, stakeholder communication, governance, and status reporting
Lead project teams, coordinate activities, review deliverables, and resolve delivery issues
Work closely with business stakeholders on project justification, definition, and implementation
Elicit, validate, and document business requirements
Translate business needs into functional specifications
Analyze and model business processes using BPMN and UML
Create mockups, wireframes, and process diagrams
Identify process inefficiencies, bottlenecks, and improvement opportunities
Support data querying, analysis, and validation in relational databases
REQUIREMENTS
University degree corresponding to EQF Level 7, typically a Master’s degree or equivalent
10+ years of professional IT experience
5+ years of experience as a Project Manager
5+ years of project planning experience
10+ years of experience in business model analysis and modelling
10+ years of experience in requirements elicitation
10+ years of experience with UML
10+ years of experience with BPMN
10+ years of experience with Jira
10+ years of experience with MS Project
5+ years of experience working in Agile environments
5+ years of experience with mockup and wireframing tools such as Balsamiq, Figma, or Gliffy
5+ years of experience with relational database querying, analysis, and validation
Strong knowledge of PM2, PRINCE2, PMBOK, Agile, Scrum, and Lean Agile practices
Experience with project scheduling, strategic planning, and performance tracking
Strong knowledge of information systems
Experience with diagramming, modelling, and wireframing tools
Very good English proficiency at C1 level or higher
French or German will be a plus
Experience in public administration or European standardization will be a plus
CERTIFICATION
One of the following or equivalent:
PM2
PMP
PRINCE2
ABOUT US
The project supports digital solutions within a large European public-sector organization focused on the Single Market, industrial competitiveness, information management, and digital transformation.
You may contribute to different initiatives managed by the Digital Solutions unit, including platforms supporting European standardization processes. The environment is international, multicultural, and multilingual, with a strong focus on quality, responsibility, collaboration, and secure handling of information.
WHAT WE OFFER
Work on large-scale European digital transformation initiatives
Combine Project Management and Business Analysis responsibilities in one role
Contribute to complex IT modernization and migration projects
Work with BPMN, UML, Jira, MS Project, Agile, and modern modelling tools
Collaborate with international stakeholders and multidisciplinary teams
Influence project governance, business processes, and solution design
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Bulgaria, Poland, Romania
Work type
Remote/Office
Direction
Project Management
Subdirection
Project Management
Tech level
Manager
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.