Flexible work model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will design, scale, and optimize cloud infrastructure while collaborating with a distributed LATAM DevOps team supporting global clients. You will take ownership of reliability, automation, and performance across production workloads, strengthening platform stability and enabling continuous delivery across complex cloud and hybrid environments.
RESPONSIBILITIES
- Design and optimize scalable cloud infrastructure with engineers and architects to improve reliability and support production workloads
- Own infrastructure automation and operational improvements that increase consistency, performance, and platform stability across environments
- Collaborate with development, architecture, and cross-functional teams to deliver reliable cloud-native and hybrid infrastructure solutions
- Manage Kubernetes environments and application deployments using Helm, reducing operational risks and supporting stable releases
- Build infrastructure automation with Terraform and configuration management tools to enable repeatable and efficient provisioning
- Develop CI/CD pipelines using modern delivery tools to streamline testing, deployment, and release processes
- Implement monitoring, alerting, and DevSecOps practices to improve observability, security, and early issue detection
- Support incident response and troubleshooting, resolving complex infrastructure issues and driving continuous platform improvements
REQUIREMENTS
- Advanced experience with Kubernetes, including cluster management and application deployment using Helm
- Strong knowledge of Linux administration, networking protocols, and command-line troubleshooting in production environments
- Hands-on experience with CI/CD pipelines using tools such as GitHub Actions or Jenkins
- Advanced proficiency in Infrastructure as Code using Terraform for scalable and repeatable infrastructure provisioning
- Practical experience with configuration management tools such as Salt, Chef, or Puppet
- Proficient scripting skills in Python, Bash, or Shell for infrastructure and operational automation
- Solid knowledge of cloud infrastructure services, including IAM, VPC, compute, and network security
- Proven ability to analyze complex technical issues, adapt to evolving technologies, and collaborate effectively with cross-functional teams
- Working proficiency in English at an upper-intermediate level, both written and spoken, for effective daily communication and collaboration with the team
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Mexico, Colombia
Work type
Remote/Office
Direction
Engineering & Technology
Subdirection
Clouds & DevOps
Tech level
Senior
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.