Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
As a Senior Business Analyst, you will play a key role in shaping enterprise-level digital solutions for global clients. Working within SoftServe’s global Center of Excellence, you will partner with stakeholders and delivery teams to translate complex business needs into scalable, value-driven solutions that support digital transformation initiatives.
RESPONSIBILITIES
- Capture and articulate the vision of the client’s business area, ensuring alignment between business objectives and solution outcomes
- Lead discovery and analysis activities, defining the as-is and to-be states to identify gaps and propose business improvements
- Own the end-to-end requirements process, standardizing elicitation, documentation, validation, and lifecycle management
- Translate business needs into clear, actionable requirements for development teams, reducing delivery risks and rework
- Collaborate closely with stakeholders, product managers, architects, and delivery teams to ensure shared understanding and priorities
- Develop business cases to assess the feasibility, value, and impact of proposed solutions or investments
- Conduct stakeholder analysis and establish effective communication and change management strategies
- Manage solution scope and prioritization to support timely, high-quality delivery
REQUIREMENTS
- Over 5 years of experience as a Business Analyst in IT environments, working with enterprise clients
- Strong knowledge of business analysis practices, techniques, and artifacts across the full solution lifecycle
- Hands-on experience with Agile and Kanban software development methodologies
- Understanding of business architecture frameworks and enterprise operating models
- Experience in business development, discovery phases, and pre-sales activities
- Ability to apply prioritization techniques, scope management, and change management practices
- Familiarity with data engineering or data science concepts is an advantage
- Professional certifications such as IIBA CBAP, PMI PBA, OCUP 2 Intermediate, OCEB 2 Business Intermediate, or TOGAF 9.0 Foundation are a plus
- Effective English communication skills for collaboration with cross-functional and international teams
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
Role Summary
Location
Ukraine
Work type
Remote/Office
Direction
Business Analysis
Subdirection
Business Analysis
Tech level
Manager
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.