Engineering & Technology
Manager
USA

Senior AI/ML Expert

About the Role

In this role, you will shape how world-leading clients adopt and scale AI, lead pre-sales engagements, define AI roadmaps, and deliver compelling workshops as part of SoftServe's AI and Data Science Center of Excellence.

Working at the intersection of strategy and technology, you'll drive measurable business outcomes for clients across industries, including Retail, Finance, Healthcare, and Manufacturing.

This is a US-based role with an anticipated annual base salary range of $144,000–$204,000.

Responsibilities

  • Lead pre-sales activities, including client discovery sessions to understand business challenges and position AI-driven solutions across industries such as Retail, Finance, Healthcare, and Manufacturing
  • Collaborate with clients to define AI roadmaps and strategies aligned with measurable business outcomes, leveraging cloud platforms such as AWS (SageMaker, Bedrock) and GCP (Vertex AI)
  • Facilitate technical and business workshops to align AI strategies with client objectives, translating complex AI concepts for both technical and executive audiences
  • Design and lead the creation of AI demos and reusable solutions that showcase the potential of Generative AI and ML-driven technologies
  • Engage with key technology partners such as AWS and GCP to define go-to-market strategies and promote SoftServe's AI capabilities
  • Prepare compelling presentations and materials that articulate SoftServe's AI expertise and offerings to diverse stakeholder audiences
  • Present at industry events, conferences, and webinars to build thought leadership and showcase innovative AI solutions

Requirements

  • 3+ years of experience in AI consulting, with a proven track record in AI/ML strategy and solution delivery
  • Deep knowledge of AI/ML and Generative AI, including foundational models, LLMs, and technical implementation methodologies
  • Strong understanding of cloud AI toolstacks, including AWS (SageMaker, Bedrock) and GCP (Vertex AI), with hands-on experience in MLOps pipelines
  • Proven ability to lead technical and business workshops, aligning AI strategies with client objectives and measurable outcomes
  • Excellent presentation and communication skills, with the ability to convey complex AI concepts to diverse audiences, including executives
  • Creative ability to design repeatable, scalable AI solution frameworks and contribute to go-to-market materials
  • Experience in AI/ML research to inform and accelerate innovative solution development
  • Familiarity with NVIDIA's AI ecosystem and toolstack
  • Upper-intermediate or higher proficiency in English, both spoken and written

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

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Role Summary

Location

USA

Work type

Remote/Office

Direction

Engineering & Technology

Subdirection

Data Science

Tech level

Manager

Personal recruiter:

Maria Zuno

Personal recruiter

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About us

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

About us

We offer

Flexible Work Model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.

Advanced tech communities

Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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