Business Analysis
Lead
Mexico; Colombia; Chile

Product Analyst

ABOUT THE ROLE

In this role, you will translate complex industrial and robotics use cases into actionable product requirements, ensuring alignment between hardware, software, and overall solution architecture. You will own the requirements lifecycle for your stream while collaborating with architects and product leadership to drive delivery. Your work will enable reliable, scalable Physical AI solutions across high-impact industrial environments.

RESPONSIBILITIES

  • Own and define requirements for your stream, translating industrial use cases into specifications to ensure alignment with architects and delivery teams while reducing implementation risk
  • Partner with Product Managers to shape roadmap priorities and trade-offs, improving product outcomes through alignment with business and technical stakeholders
  • Manage and prioritize the backlog in Azure DevOps to enable efficient delivery and ensure readiness for development in collaboration with Scrum teams
  • Create detailed user stories and acceptance criteria covering software features and physical system interactions
  • Define requirements for Edge Data ETL processes to ensure reliable data flow between machinery and processing systems
  • Validate stream-level solutions with project architects to ensure consistency with the broader Physical AI and robotics architecture
  • Drive Scrum ceremonies and delivery processes to maintain team velocity and product quality
  • Coordinate cross-functional communication with Scrum Masters, Team Leads, and other Product Analysts to manage dependencies and alignment

REQUIREMENTS

  • Strong knowledge of product analysis and requirements management within industrial or automation environments (3+ years)
  • Advanced experience with Agile methodologies and Scrum, including backlog management in Azure DevOps (ADO)
  • Strong knowledge of Physical AI concepts, robotics software development, and Edge Data ETL processes
  • Proven ability to decompose complex system requirements into structured, actionable tasks
  • Proven ability to communicate effectively in English, managing stakeholder expectations across technical and business audiences
  • Strong analytical and problem-solving skills with the ability to structure work independently in complex environments
  • Proven ability to collaborate with architects and cross-functional teams to ensure technical feasibility and alignment
  • Strong teamwork and proactive mindset in multidisciplinary environments


SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

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Role Summary

Location

Mexico, Colombia, Chile

Work type

Remote/Office

Direction

Business Analysis

Subdirection

Business Analysis

Tech level

Lead

Personal recruiter:

Kathya Rangel

Personal recruiter

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About us

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

About us

We offer

Flexible Work Model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.

Advanced tech communities

Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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