Digital Consultancy
Director
USA

AI Technology Consultant

ABOUT THE ROLE

The AI Technology Consultant leads the design and delivery of enterprise AI solutions that align with business strategy, translating complex needs into scalable, production-ready architectures. Operating across strategy (vision, roadmap, governance) and execution (solution design and oversight), this role drives measurable impact for clients.

Ideal candidate location: EST or CST TimeZone

RESPONSIBILITIES

  • Lead discovery and design enterprise AI architectures that translate business needs into scalable solutions, owning end‐to‐end outcomes that drive measurable value while collaborating closely with business stakeholders, data scientists, and engineering teams
  • Define AI strategy, roadmaps, and reference architectures to accelerate delivery and reduce technical risk, partnering with leadership, product teams, and clients to align AI initiatives with core business objectives
  • Design and oversee implementation of ML pipelines, GenAI/LLM systems (RAG, agents), and data platforms, ensuring solutions improve performance, reliability, and scalability in collaboration with cross-functional delivery teams
  • Architect secure, production-ready AI solutions, ensuring scalability, performance, and compliance through strong integration of data, models, and platforms.
  • Lead and mentor cross-functional teams, providing hands-on technical guidance, conducting architecture reviews, and enforcing best practices and engineering standards
  • Engage executive and technical stakeholders to translate complex AI concepts into business value, leading workshops, discovery sessions, and supporting presales solutioning
  • Establish AI governance frameworks including model lifecycle management, responsible AI, and regulatory compliance, while implementing monitoring for drift, bias, and model performance
  • Drive innovation by exploring emerging AI and cloud technologies, developing prototypes, and building reusable accelerators that expand organizational AI capabilities

REQUIREMENTS

  • Deep expertise in machine learning, deep learning, and Generative AI/LLMs (RAG, prompt engineering, orchestration), with strong knowledge of data architectures (lakehouse, pipelines) and distributed systems
  • Proficiency in Python and ML frameworks (TensorFlow, PyTorch), along with hands-on experience in cloud AI platforms (Azure AI, Vertex AI, AWS SageMaker) and MLOps/LLMOps practices (CI/CD, monitoring, governance)
  • Strong solution architecture capabilities across data, model, application, and integration layers, with a proven track record of delivering scalable, production-grade AI systems
  • Solid understanding of APIs, microservices, and big data platforms, enabling seamless integration of AI into enterprise ecosystems
  • Ability to connect AI solutions to business value, translating technical capabilities into ROI-driven outcomes and measurable impact
  • Experience leading client workshops, discovery sessions, and roadmap development, with strong executive communication and storytelling skills
  • Familiarity with regulated environments (e.g., healthcare, finance), including compliance standards such as HIPAA and GDPR, and responsible AI practices
  • Healthcare domain knowledge, including interoperability standards (FHIR, HL7, EDI), core systems (EHR/EMR, RCM), and applying AI to use cases like clinical decision support, claims automation, and patient engagement


This posting includes an anticipated salary range that SoftServe expects to offer for this position. The range provided reflects the base salary only. Final compensation within this range will be determined based on a number of factors, including, but not limited to: geographic location, relevant experience, education, certifications, skills, budget, and market conditions.

The anticipated salary range for this role is $150,000.00 – $220,000.00 annually, in line with our internal compensation framework and budget allocation for the role. Most candidates are offered a salary within this disclosed range. If the role is eligible for a variable pay plan, this would be considered separately and may provide additional earnings beyond the base salary range reflected here.

Please note, the information provided in this posting is a general summary and may not include all compensation elements or benefits associated with the position

This is a leadership role where you will drive impact in two main directions:

  • Leading People

    Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.

  • Leading Business

    Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

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Role Summary

Location

USA

Work type

Remote/Office

Direction

Digital Consultancy

Subdirection

Digital Advisory

Tech level

Director

Personal recruiter:

Erica Hahn

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About us

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

About us

We offer

Flexible Work Model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Partner with approachable leaders who communicate clearly and tie daily work to our direction.

Advanced tech communities

Hands-on engagement with AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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