Senior Data Engineer

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients across North America, EMEA, and LATAM. We are about people who create bold things, who make a difference, who have fun, and who love their work.

The Big Data & Analytics Center of Excellence is the data consulting and data engineering branch at SoftServe. Starting as a group of three enthusiasts back in 2013, hundreds of Data Engineers and Architects nowadays build Data & Analytics end-to-end solutions from strategy through technical design and PoC to full-scale implementation. We have customers in Healthcare, Finance, Manufacturing, Retail, and Energy domains.

We hold top-level partnership statuses with all the major cloud providers and collaborate with many technology partners like AWS, GCP, Microsoft, Databricks, Snowflake, Confluent, and others.

IF YOU ARE

• Analytical Big Data Engineer with a mindset and skills
• Proficient in SQL and well-versed in Python
• Experienced with Google Analytics 4 (GA4): events, parameters, explorations, custom dimensions/metrics, conversions
• Fully comfortable with implementing and QA tracking for internal sites, newsletters, and campaign landing pages (e.g., tagging and event schemas)
• Confident in data modelling and data engineering on Google Cloud Platform (GCP), with a major focus on preparation of data for further consumption
• Demonstrating strong data storytelling capabilities and excellent communication and stakeholder management skills
• Focusing not just on building dashboards but on interpreting trends, identifying insights, and communicating the “why” behind the data that would support decision-making
• Skilled in tools such as Looker Studio, Tableau, Looker with focus on advanced capabilities: data modeling, calculated fields, filters/controls, visuals
• Familiar with UTM/metadata standards, tagging plans, and QA of analytics implementations
• Knowledgeable in survey analytics (e.g., pulse, eNPS), blending behavioral, and attitudinal data
• Equipped with 3–5+ years of experience in digital/marketing/product analytics or similar, with exposure to employee communications platforms (e.g., intranet/CMS, email services, messaging)
• Knowledgeable in Google BigQuery and dbt or Dataform for data transformation
• Adaptable in working with other data-oriented solutions like Databricks, Snowflake or other major cloud providers is a plus

AND YOU WANT TO

• Be part of a dynamic data-focused engineering team
• Work with a modern Google Cloud technology stack
• Define and maintain the measurement framework for Employee Communications (KPIs, north-star metrics, leading indicators)
• Implement and QA GA4 tracking for internal sites, newsletters, and campaign landing pages (e.g., tagging and event schemas)
• Build automated dashboards and self-serve reports in Looker Studio or Tableau for stakeholders at multiple levels (channel owners, campaign managers, executives)
• Analyze traffic, engagement, and content performance; segment by audience, geography, org, device, and channel to identify drivers of awareness and action
• Run experiments/A-B tests on content, timing, and channel mix; quantify impact and recommend optimizations
• Develop attribution approaches for internal campaigns (e.g., exposure-to-action paths, assisted engagement)
• Ensure data quality, governance, and documentation (event taxonomies, UTM/metadata standards, definitions)
• Collaborate on campaign implementation through targeted list polls and data segmentation to improve message relevance and lift engagement rates
• Support ad-hoc deep dives for leadership questions and quarterly/annual business reviews
• Learn continuously, share knowledge, and explore new cloud technologies
• Work in an environment that values technical ownership, code quality, and clean design

TOGETHER WE WILL

• Care for your and your family’s wellness with a health insurance package
• Offer wide career opportunities, challenging projects, modern technologies, and a clear career path through SoftServe’s People Excellence program
• Provide access to 11,300+ learning solutions via SoftServe University and Udemy Business
• Support professional growth through certifications from leading providers such as Google and AWS
• Recognize top contributors and creative minds through the annual SoftServe Awards
• Enable recognition through the Customer Hero Program by creating exceptional customer experiences
• Support scaling expertise through participation in the Mentoring Program
• Contribute to the success of clients ranging from startups and ISVs to Enterprise and Fortune 500 companies