Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
WE ARE
SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.
Our global Center of Excellence team has over 200+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations worldwide.
We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry.
IF YOU ARE
- A Senior Business Analyst with over 5 years of experience in IT
- Demonstrating a deep understanding of enterprise clients' business operations across various domains
- Skilled in software development methodologies, such as Agile and Kanban
- Familiar with management principles and project management specifics
- Well-versed in business development, discovery, and pre-sales activities
- Knowledgeable in business architecture frameworks
- Confident in prioritization techniques and scope management
- Experienced in key business analysis tasks, elements, and techniques
- Effective in English communication for collaborating with cross-functional teams and stakeholders
- Experienced in data engineering or data science (would be a plus)
- A holder of professional certifications like IIBA CBAP, PMI PBA, OCUP 2 Intermediate, OCEB 2 Business Intermediate, or TOGAF 9.0 Foundation (as an advantage)
AND YOU WANT TO
- Capture the vision of the business area and the client’s specifics
- Understand the client’s business objectives and translate them to the development team
- Define the 'as is' state for the enterprise business solution, model the 'to be' state, identify and assess gaps, and propose improvements
- Develop a business case to evaluate the feasibility of potential solutions or investments
- Standardize the collection of business and solution requirements
- Apply best practices for effective facilitation, requirements elicitation, documenting, prototyping, and modeling
- Establish and follow the requirements lifecycle process
- Conduct stakeholder analysis and plan a communication strategy, considering the results and project specifics
- Manage solution scope efficiently
- Establish and manage the change management process where applicable
TOGETHER WE WILL
- Develop initiatives for growth, thus contributing to risk management
- Define the product strategy, and make a powerful input to boost its
- Boost leadership skills with managerial competencies with leadership-development programs that enable emerging and mature leaders to deliver more value
- Work with a diverse team of professionals in a collaborative enterprise environment
- Gain certifications from leading providers (Google, AWS & others)
- Empower you to scale your expertise with others by joining the Mentoring Program
- Excel business of our clients from startups and ISVs to Enterprise and Fortune 500 companies
- Create an exceptional customer experience and impact the company's global success and be recognized by Customer Hero Program
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
Role Summary
Location
Ukraine
Work type
Remote/Office
Direction
Business Analysis
Tech level
Expert
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.