Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will work as a Release Manager supporting large-scale enterprise systems used for grants and workflow management within a European public-sector environment.
You will coordinate end-to-end software releases, align multiple technical and business teams, manage release risks and dependencies, and ensure controlled, auditable, and stable deployments.
RESPONSIBILITIES
- Plan and coordinate release schedules and maintain the enterprise release calendar
- Manage end-to-end release activities aligned with Change and Deployment Management
- Coordinate development, testing, operations, and business teams to ensure release readiness
- Conduct release readiness reviews and go/no-go meetings
- Manage release risks, dependencies, rollback plans, and recovery procedures
- Ensure compliance with quality, audit, and traceability requirements
- Monitor release metrics such as deployment success rate, lead time, and defect leakage
- Support CI/CD integration and release automation
- Communicate release status, risks, and outcomes through reports and dashboards
- Coordinate post-release hypercare, defect triage, and handover to operations
- Drive continuous improvement of release management processes
REQUIREMENTS
- University degree corresponding to EQF Level 6 with 12+ years of IT experience, or secondary education giving access to higher education with 17+ years of IT experience
- Strong knowledge of Agile, Waterfall, and DevSecOps delivery models
- Experience with version control systems such as Git, SVN, or Mercurial
- Experience with CI/CD tools such as Jenkins, Bamboo, GitLab CI, or Azure DevOps
- Knowledge of build tools including Maven, Gradle, or Ant
- Experience with configuration management and IaC tools such as Ansible, Puppet, Chef, or Terraform
- Knowledge of Docker and Kubernetes
- Experience with release orchestration tools such as XL Deploy, Harness, or Spinnaker
- Knowledge of AWS, Azure, or Google Cloud
- Scripting skills with Python, Bash, or PowerShell
- Experience with monitoring and logging tools such as Splunk, ELK Stack, Prometheus, or Grafana
- Strong understanding of release governance, CAB processes, go/no-go criteria, rollback strategies, and post-release support
- Knowledge of incident and problem management integration
- Strong stakeholder management, coordination, conflict resolution, and communication skills
- English or French proficiency at B2 level or higher
- Holding one of the certifications ITIL 4 Foundation or Agile delivery methodology certification such as SAFe
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Bulgaria, Poland, Romania
Work type
Remote/Office
Direction
Project Management
Subdirection
Project Management
Tech level
Manager
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.