Product Management
Proficient
USA

Product Strategist

Job Profile Summary

As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results.

Duties & Responsibilities

  • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops
  • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies
  • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making
  • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings
  • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution
  • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management
  • Develop compelling business cases to support recommendations based on comprehensive market and data analysis
  • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics
  • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business
  • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling
  • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows

Preferred Competencies & Experience

  • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting
  • An expert in product operational models and product strategy consulting
  • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc.
  • Curious about technology and its potential to strengthen businesses’ competitive position in the market
  • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations
  • An experienced strategist with strong analytical and problem-solving skills
  • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients
  • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies
  • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases
  • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations
  • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear
  • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables
  • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving
  • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards
  • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops

Required Skills

  • Analytical Thinking: Expertise in synthesizing large volumes of data into actionable insights
  • Decision-Making: Competence in making complex, data-driven decisions
  • Proactivity: Initiates actions, takes ownership, and drives results
  • Team Leadership: Guides, motivates, and leads the product team, fostering collaboration
  • Stakeholder Engagement: Effectively balances stakeholder needs and drives collaborative relationships
  • Communication: Exceptional skills in presenting, negotiating, and articulating product value
  • Multitasking: Capable of handling multiple tasks and adapting to change
  • Entrepreneurial Mindset: Innovates and seeks opportunities within the product space
  • Technology Savvy: Quick to learn and adapt to new tools and technologies

Supervisory Responsibilities

  • Lead and mentor a team of product managers and other product-related roles
  • Oversee cross-functional teams, ensuring alignment with the product vision and objectives
  • Support junior staff in their professional development and career growth

Qualifications

  • Education: Master’s degree or higher, preferably in Computer Science or a related field; additional business education is a plus
  • Certifications: GoPractice or similar data-driven product management certification; Pragmatic Marketing Certified (PMC) III is desirable

This is a leadership role where you will drive impact in two main directions:

  • Leading People

    Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.

  • Leading Business

    Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

#LI-DNI

#LI-Remote

Role Summary

Location

USA

Work type

Remote/Office

Direction

Product Management

Tech level

Proficient

Personal recruiter:

Marc Olivieri

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About us

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

About us

We offer

Flexible Work Model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Partner with approachable leaders who communicate clearly and tie daily work to our direction.

Advanced tech communities

Hands-on engagement with AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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