Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will work as a Lead Manual QA Engineer supporting large-scale grant and expert management systems within a European public-sector environment.
You will focus on functional, regression, integration, UAT, and end-to-end testing, working closely with business analysts, developers, and support teams to ensure high-quality releases.
RESPONSIBILITIES
- Define test plans, test cases, scenarios, scope, and priorities
- Validate user stories, acceptance criteria, business logic, dependencies, and edge cases
- Prepare and manage complex and realistic test data
- Apply exploratory testing, equivalence partitioning, boundary value analysis, and static/dynamic testing techniques
- Perform functional, regression, integration, UAT, and end-to-end testing
- Track TEST, INT, and PREPROD environments, including deployments, availability, and downtime
- Capture test results, screenshots, logs, and supporting evidence
- Track tasks, defects, severity, priority, workflow, and traceability in Jira and Zephyr
- Collaborate closely with business analysts to clarify requirements and expected behavior
- Support test reporting and progress tracking
REQUIREMENTS
- Master’s-level university degree or equivalent with 10+ years of professional IT experience; degrees in any field are accepted
- Strong experience in manual software testing
- Strong knowledge of test planning, test design techniques, and acceptance criteria validation
- Experience with Jira and Zephyr for test and defect management
- Experience with SoapUI for API testing
- Strong SQL skills, including Oracle SQL Developer and complex queries for backend validation and test data preparation
- Experience analyzing application logs using Kibana
- Experience working with XML and structured data using XML Notepad, Notepad++, or similar tools
- Experience with Agile/Scrum methodologies
- Ability to troubleshoot across application, API, database, and log layers
- Familiarity with ChatGPT or Generative AI for test case optimization
- Strong documentation, communication, collaboration, and problem-solving skills
- English or French proficiency at B2 level or higher
- Holding Certifications ISTQB Certified Tester Foundation Level (CTFL), ISTQB Agile Tester, ISTQB Mobile Application Tester ( an advantage)
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Bulgaria, Poland, Romania
Work type
Remote/Office
Direction
Software Testing
Subdirection
Quality Control
Tech level
Lead
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.