Flexible work model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will support and maintain a large-scale global storage infrastructure across more than 10 data centers, ensuring high availability, performance, and reliability. You will manage SAN and storage environments, perform provisioning, troubleshooting, upgrades, and capacity planning, while proactively resolving issues before they impact the business.
A key part of the role involves driving automation and operational improvements to reduce manual effort and enhance efficiency. You will also collaborate with cross-functional teams to deliver secure, scalable, and high-performing storage services that support critical business applications and platforms.
RESPONSIBILITIES
- Maintain a resilient, scalable, and high-performing SAN and storage infrastructure that supports critical global products and services
- Ensure maximum reliability and operational stability across on-premises data centers by maintaining clean configurations and adhering to industry best practices
- Proactively monitor, analyze, and resolve storage-related issues to maintain high service availability and prevent business impact
- Improve operational efficiency through automation, reducing manual effort and minimizing operational risks
- Perform capacity planning and analyze growth trends to ensure the storage environment can meet future business demands
- Conduct regular audits and drive continuous improvement initiatives to enhance the overall quality and performance of the infrastructure
- Manage the storage lifecycle, including hardware, firmware, and software upgrades, ensuring systems remain healthy, secure, and up to date
- Collaborate with cross-functional teams to deliver stable, secure, and high-performing storage services that support critical business platforms
REQUIREMENTS
- 3+ years of hands-on experience managing enterprise storage environments with multiple storage arrays and Fibre Channel (FC) switches
- Strong experience with enterprise storage platforms such as Dell EMC, NetApp, Pure Storage, HPE, Hitachi, or Infinidat, as well as Cisco MDS FC switches
- Solid understanding of storage and networking concepts, including Fibre Channel, SCSI, NFS, and multipathing
- Experience in configuring and administering storage environments, including provisioning, deprovisioning, zoning, and zoning management
- Proven ability to troubleshoot storage connectivity, visibility, and performance-related issues
- Experience in planning and executing SAN and storage upgrades, including firmware, code, and patch management
- Knowledge of storage integration with virtualization and compute platforms such as VMware and Cisco UCS
- Strong understanding of RAID technologies, thin and thick provisioning, deduplication, and data compression
- Experience implementing and managing storage data protection solutions, including snapshots and synchronous/asynchronous replication
- Scripting and automation skills using PowerShell, Python, or Ansible to improve operational efficiency
- Willingness to participate in on-call support and incident response activities
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Bulgaria
Work type
Remote/Office
Direction
Engineering & Technology
Subdirection
Clouds & DevOps
Tech level
Middle
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.