Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
As a Senior Project Manager, you will be responsible for leading a complex portfolio of projects within an enterprise retail environment. This role combines strategic oversight with hands-on delivery management, ensuring successful project execution and long-term business value. You will operate at the intersection of technology, data (ML/DS), and business, managing full project lifecycles while driving strong client relationships and delivery excellence.
RESPONSIBILITIES
- Manage end-to-end project delivery, including scope, timeline, budget, and quality
- Build and maintain strong, long-term client relationships, acting as a trusted advisor
- Align stakeholder expectations and ensure transparent and effective communication
- Drive strategic planning and coordination across a project portfolio
- Identify, assess, and proactively mitigate risks, including scope-related challenges
- Perform financial analysis, forecasting, and ensure project profitability
- Identify and support new business opportunities with the client
- Optimize delivery processes and operational efficiency
- Collaborate with internal teams and client stakeholders to support strategic decisions
- Manage fixed-price projects within agreed constraints (scope, budget, timeline)
REQUIREMENTS
- 7+ years of experience in software development project management
- Experience with ML / Data Science projects or understanding of their delivery specifics
- Strong experience working in Agile environments and modern delivery frameworks
- Proven ability to manage scope, schedule, risks, costs, and stakeholder expectations
- Experience managing complex or multi-stream projects
- Hands-on experience with fixed-price project delivery models
- Excellent communication, negotiation, and conflict resolution skills
- Strong ownership mindset and accountability for outcomes
- Upper-Intermediate+ level of English
- Solid understanding of project/program management methodologies and IT industry trends
- Certifications (PMP, PRINCE2, Scrum, SAFe, etc.) are a plus
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
Role Summary
Location
Ukraine
Work type
Remote/Office
Direction
Project Management
Subdirection
Project Management
Tech level
Lead
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.