Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
About the role
In this role, you will lead complex, high-impact projects within a leading UK banking and financial services environment, spanning regulatory change, Finance, Risk, Data, Operations, and Technology. You will take end-to-end ownership of delivery — from mobilisation and planning through execution, implementation, and close-out — working closely with senior stakeholders, leading Steering Committees and executive governance forums, and managing the dependencies, risks, and decisions critical to successful delivery across multiple departments and teams.
Responsibilities
- Lead end-to-end delivery of complex banking, financial, and/or regulatory change projects, owning scope, timeline, budget, quality, and outcomes
- Translate business and regulatory objectives into clear delivery plans, milestones, priorities, and measurable outcomes in collaboration with cross-functional teams
- Manage projects across multiple functions, including Finance, Risk, Compliance, Operations, Technology, and Data
- Identify, manage, and drive resolution of cross-functional dependencies that could impact delivery
- Establish and maintain effective project governance, including RAID management, dependency management, change control, financial tracking, and delivery reporting
- Prepare and lead Steering Committees, Project Boards, and senior governance forums
- Build strong working relationships with project sponsors and senior stakeholders, maintaining alignment across functions and priorities
- Take ownership of delivery issues, bringing stakeholders together and driving decisions through to resolution
- Constructively challenge plans, assumptions, or decisions that put delivery at risk
- Coordinate internal teams, external partners, and third-party suppliers
- Manage project budgets, forecasts, resources, and commercial considerations
- Ensure risk, compliance, and control requirements are embedded into project delivery
- Lead project change management, assessing the impact of changes on scope, cost, timeline, and outcomes
- Provide clear, commercially aware reporting to sponsors, senior management, and governance forums
- Lead business readiness, implementation, and go-live activities through to successful transition
- Apply the most appropriate delivery methodology (Agile, Waterfall, or hybrid) depending on project requirements
Requirements
- 6+ years of project management experience, with substantial experience delivering complex projects within banking or financial services
- Proven track record leading projects with significant business, regulatory, and technology complexity
- Strong understanding of the banking and financial services environment, including how business, operational, financial, and regulatory requirements interact
- Experience delivering projects in areas such as Finance, Risk, Regulatory Reporting, Data, Operations, Lending, or Credit
- Experience working in a regulated financial environment, with practical understanding of governance, controls, risk, and regulatory requirements
- Demonstrated experience working across multiple departments and managing organisational and delivery dependencies
- Proven experience leading Steering Committees, Project Boards, or equivalent senior governance forums
- Strong project management discipline across planning, RAID, dependency management, financial management, resource planning, change control, and reporting
- Strong influencing and stakeholder management skills, with the ability to build alignment and drive outcomes
- Excellent judgement and organisational awareness, navigating different priorities and stakeholder interests
- Proactive and structured approach to delivery, with a strong sense of ownership and accountability
- Excellent written and verbal communication skills, tailored for both delivery teams and senior leadership
- Strong analytical and problem-solving skills
- Professional fluency in English
- Desirable: experience within a UK bank or regulated financial institution; experience delivering regulatory change, regulatory remediation, Finance or Risk transformation, or regulatory reporting initiatives; experience working with Finance, Risk, Compliance, or Internal Audit; experience managing external suppliers or strategic delivery partners; PMP, PRINCE2, MSP, Agile, or equivalent certification
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Poland
Work type
Remote/Office
Direction
Project Management
Subdirection
Project Management
Tech level
Manager
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.