Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will own the roadmap, requirements, and delivery focus for a dedicated Scrum team building solutions in Physical AI, industrial automation, and manufacturing technology. You will connect business goals with technical execution, shaping product direction while translating complex needs into clear specifications, user stories, and measurable outcomes.
RESPONSIBILITIES
- Lead the product roadmap and lifecycle for a dedicated functional stream, from concept through launch and ongoing optimization
- Own backlog priorities, requirements, and delivery trade-offs to maximize business value while supporting scalable technical decisions
- Collaborate with architects, engineers, and business stakeholders to translate product goals into clear technical specifications
- Drive market and customer research to identify product gaps, growth opportunities, and new development priorities
- Develop business cases, success metrics, and lifecycle recommendations based on revenue, margin, coverage, and product performance
- Maintain accurate product data, specifications, cross-references, and technical content to support sales, marketing, and delivery teams
- Support go-to-market planning through product positioning, technical input, and customer-focused messaging
- Champion Agile delivery practices, including backlog grooming, planning, progress tracking, and stakeholder communication
REQUIREMENTS
- Strong experience in combined Product Management and Business Analysis roles, with 5+ years of relevant experience
- Solid background in industrial automation, IoT, robotics, or manufacturing technology, including 2–3 years in the domain
- Deep expertise in at least one area: data engineering and analytics, robotics and automation, or industrial simulation
- Strong understanding of heavy machinery environments and the challenges of deploying AI or software in physical manufacturing settings
- Solid knowledge of system integration, data flows, hardware-software interaction, and technical product specification
- Advanced experience with Azure DevOps and managing complex, multi-layered Agile backlogs
- Proven ability to move between product strategy and detailed documentation, including user stories, acceptance criteria, and technical specs
- Strong communication skills with the ability to translate technical constraints into business-ready decisions and progress updates
This is a leadership role where you will drive impact in two main directions:
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Leading People
Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.
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Leading Business
Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Mexico, Colombia, Chile
Work type
Remote/Office
Direction
Product Management
Subdirection
Product Management
Tech level
Director
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Partner with approachable leaders who communicate clearly and tie daily work to our direction.
Advanced tech communities
Hands-on engagement with AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.