Flexible work model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will own the reliability, scalability, and continuous improvement of large-scale AWS EKS production environments supporting mission-critical workloads in regulated industries. You will drive Kubernetes platform operations, infrastructure automation, and GitOps best practices while partnering with cross-functional teams to deliver secure, resilient, and highly available cloud platforms.
This is a US-based role with an anticipated base salary range of $91,200–$120,000 annually.
RESPONSIBILITIES
- Own and operate large-scale AWS EKS production environments across multiple regions and regulated environments
- Manage and upgrade EKS control planes, data planes, managed node groups, AMIs, operating systems, and Kubernetes add-ons
- Troubleshoot complex EKS/Kubernetes platform issues related to nodes, workloads, networking, autoscaling, scheduling, add-ons, and cluster health
- Operate and improve Kubernetes autoscaling capabilities, including tools such as Karpenter, Cluster Autoscaler, HPA, and VPA
- Develop, maintain, and improve infrastructure-as-code and configuration automation for EKS environments, IAM, node groups, networking, and cluster setup
- Work with Git-based workflows, pull requests, and GitOps-style delivery practices
- Configure and support platform delivery tooling such as ArgoCD, Jenkins, Terraform, or equivalent tools
- Maintain and troubleshoot Kubernetes observability pipelines using tools such as Prometheus, Grafana, Grafana Agent/Alloy, CloudWatch, or similar
- Manage secure cluster operations, including IAM, aws-auth, RBAC, network policies, admission controls, and compliance-related controls
REQUIREMENTS
- 5+ years of experience in DevOps, Site Reliability Engineering, Platform Engineering, Cloud Infrastructure, or similar roles
- Strong hands-on experience operating AWS EKS in production
- Proven experience managing large-scale Kubernetes/EKS environments, ideally with many clusters, multiple regions, or thousands of nodes
- Deep understanding of Kubernetes operations, including scheduling, autoscaling, networking, node lifecycle, workload troubleshooting, and cluster upgrades
- Experience with EKS upgrade processes, AMI/node updates, vulnerability remediation, and production change management
- Proficiency in troubleshooting EKS/Kubernetes issues in real production environments
- Strong understanding of AWS services relevant to EKS, including IAM, VPC, security groups, load balancing, EBS/EFS, CloudWatch, and networking
- Experience with infrastructure-as-code and automation tools such as Terraform, Terragrunt, CloudFormation, Crossplane, or similar
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
USA
Work type
Remote/Office
Direction
Engineering & Technology
Subdirection
Clouds & DevOps
Tech level
Middle
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.