Flexible work model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will design, scale, and optimize cloud infrastructure while collaborating with a distributed LATAM DevOps team supporting global clients. You will take ownership of reliability, automation, and performance across production workloads, strengthening platform stability and enabling continuous delivery across complex cloud and hybrid environments.
RESPONSIBILITIES
Design and optimize scalable cloud infrastructure, working with engineers and architects to improve system reliability and support production workloads.
Drive infrastructure automation and operational improvements to increase consistency, scalability, and deployment efficiency across environments.
Collaborate with development, architecture, and cross-functional teams to deliver reliable cloud-native and hybrid infrastructure solutions.
Manage Kubernetes clusters and application deployments using Helm, ensuring platform stability and reducing operational risks.
Build and maintain infrastructure automation using Terraform and configuration management tools to enable repeatable and efficient provisioning.
Develop and optimize CI/CD pipelines using GitHub Actions, Jenkins, or similar tools to streamline testing, deployment, and release processes.
Implement monitoring, logging, and alerting solutions while applying DevOps and DevSecOps practices to strengthen observability and infrastructure security.
Troubleshoot complex infrastructure issues, support incident response, and drive continuous improvements in platform reliability and operational performance.
REQUIREMENTS
Advanced experience with Kubernetes, including cluster management, production workloads, and application deployments using Helm.
Strong knowledge of Linux administration, networking protocols, and command-line troubleshooting in production environments.
Hands-on experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
Advanced proficiency in Infrastructure as Code using Terraform for scalable and repeatable infrastructure provisioning.
Solid knowledge of cloud infrastructure services, including IAM, VPC, compute resources, and network security.
Practical experience with configuration management tools such as Salt, Chef, or Puppet.
Proficient scripting skills in Python, Bash, or Shell for infrastructure automation and operational efficiency.
Proven ability to troubleshoot complex technical issues, adapt to evolving technologies, and collaborate effectively with cross-functional teams.
Demonstrated B2+ English proficiency, both written and spoken, for effective daily communication and collaboration with the team.
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Mexico, Colombia
Work type
Remote/Office
Direction
Engineering & Technology
Subdirection
Clouds & DevOps
Tech level
Senior
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.