Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will help enterprise clients shape and execute their digital transformation initiatives by translating complex business needs into clear, data-driven solutions. Working as part of SoftServe’s global Center of Excellence, you will collaborate with consultants, data engineers, and product teams across regions to influence strategy, solution design, and delivery outcomes.
RESPONSIBILITIES
- Capture and articulate the client’s business vision, objectives, and constraints, ensuring alignment with enterprise strategy and solution goals
- Translate business needs into clear, structured requirements and actionable inputs for delivery teams, ensuring shared understanding across stakeholders
- Analyze and document the current (“as-is”) state of enterprise solutions, model the target (“to-be”) state, and identify gaps, risks, and improvement opportunities
- Define and standardize business and solution requirements using best practices for elicitation, documentation, modeling, and prototyping
- Develop business cases to assess the feasibility, value, and impact of proposed solutions or investments
- Participate in client workshops and pre-sales process
- Collaborate closely with data engineers, BI specialists, analytics teams, and delivery leads to ensure accurate data flows and solution alignment
- Manage requirements lifecycle and solution scope, applying prioritization techniques and change management practices
- Conduct stakeholder analysis and plan effective communication strategies tailored to project context and audience needs
REQUIREMENTS
- Extensive experience as a Business Analyst in IT environments, with a strong focus on enterprise-scale solutions and complex client landscapes
- Solid understanding of enterprise business operations across multiple domains and industries
- Practical knowledge of data environments, including data warehouses, data lakes, and data marts, with experience in basic data mapping
- Understanding of cloud environments (GCP, Azure, AWS)
- Skills to read, write, and validate SQL queries for data analysis, verification, and interpretation purposes
- Experience working with Agile and Kanban methodologies, including collaboration within cross-functional delivery teams
- Strong background in core business analysis techniques, requirements management, scope control, and prioritization
- Familiarity with business architecture concepts and frameworks, as well as project and management fundamentals
- Experience supporting discovery, pre-sales, or business development activities as a trusted subject-matter contributor
- Confident communication skills in English, enabling effective collaboration with international teams and senior stakeholders
- Background in data engineering or data science, or hands-on exposure to these areas, as an advantage
- Professional certifications such as IIBA CBAP, PMI-PBA, OCUP 2, OCEB 2 Business Intermediate, or TOGAF Foundation, considered a plus
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
Role Summary
Location
Poland
Work type
Remote/Office
Direction
Business Analysis
Tech level
Expert
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.