Corporate Functions
Middle
Sofia

Office Administrator

About the role

In this role, you will keep our Bulgaria offices running smoothly as part of the CEE Office Support Team, coordinating daily operations, facilities, and vendor relations. You will ensure the workspace is well maintained, processes align with company standards, and employees have everything they need to stay productive and comfortable, directly contributing to an efficient, welcoming office environment.

Responsibilities

  • Maintain and continually improve the office environment to keep it functional, well-organized, aesthetically pleasing, and well-maintained, ensuring all necessary office supplies and materials are readily available for daily operations
  • Own the identification and follow-up of office maintenance issues to minimize downtime and disruptions, driving timely resolution through proactive reporting and coordination with relevant vendors or building management
  • Manage facility vendors, including cleaning, catering, post, and security service providers
  • Welcome and assist office visitors, prepare conference rooms, and coordinate visits to ensure a professional and hospitable experience
  • Receive, sort, and distribute daily mail and deliveries to ensure timely and accurate internal correspondence and package handling
  • Order office supplies and maintain inventory levels
  • Schedule meetings, maintain calendars, conduct research, and prepare reports
  • Work with internal company systems by entering and maintaining relevant data and documents, ensuring that all information is accurate, complete, and kept up to date for operational and reporting needs
  • Implement office policies by establishing procedures and standards for office operations
  • Support the management of contracts with office vendors, service providers, and landlords in cooperation with other teams
  • Support office financial objectives by participating in the preparation of the annual budget, planning expenditures, analyzing variances, and implementing corrective actions.
  • Participate in regular operational meetings with the Regional Office Support Manager CEE, the CEE Office Support Team, and other relevant operational teams to share updates, align priorities, and contribute to continuous improvement of office operations
  • Work on-site Monday through Friday from 10:00 AM to 7:00 PM

Requirements

  • Practical experience with 1+ years in office administration or a similar administrative support role
  • Knowledgeable in office administration responsibilities, systems, and procedures
  • Holding a valid driving license
  • Proficient in MS Office, with a focus on Excel and Outlook
  • Strong in time management, multitasking, and problem-solving
  • Attentive to detail and effective in prioritization
  • Comfortable working in a fast-paced environment and handling multiple tasks under pressure
  • Confident in communication in English at an upper-intermediate level
  • Holding a bachelor’s degree in business administration, communication, or property administration will be an attitude

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

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Role Summary

Location

Sofia

Work type

Office

Direction

Corporate Functions

Subdirection

Administration

Tech level

Middle

Personal recruiter:

Rositsa Zhelyazkova

Personal recruiter

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About us

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

About us

We offer

Flexible work model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.

Advanced tech communities

Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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