Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
ABOUT THE ROLE
In this role, you will support and improve cloud infrastructure for a global networking technology client, contributing to the reliability and automation of a platform operating across 54 data centers worldwide. Working alongside experienced engineers, you will develop your DevOps expertise through infrastructure management, CI/CD automation, troubleshooting, and incident response while strengthening your technical skills in a collaborative environment.
RESPONSIBILITIES
- Support cloud and virtual infrastructure operations, ensuring platform availability, stability, and reliable service delivery.
- Contribute to infrastructure automation and operational improvements, applying engineering principles to solve technical challenges and improve efficiency.
- Collaborate with DevOps engineers and cross-functional teams to troubleshoot infrastructure issues, maintain platform services, and share technical knowledge.
- Maintain CI/CD pipelines and automation workflows, supporting consistent application deployments and infrastructure changes.
- Work with Linux environments, cloud servers, virtualization technologies such as QEMU, and infrastructure components supporting the platform.
- Develop Python scripts to automate routine tasks, streamline operational processes, and improve infrastructure management.
- Support configuration management and orchestration activities using tools such as Rundeck, Ansible, or similar technologies.
- Monitor platform health, participate in on-call rotations, and contribute to incident resolution and continuous reliability improvements.
REQUIREMENTS
- At least 6 months of relevant IT experience, with foundational knowledge of cloud infrastructure, automation, and DevOps practices.
- Basic hands-on experience with at least one cloud provider, such as AWS, Azure, or GCP, and an understanding of cloud servers, edge infrastructure, and hardware.
- Practical knowledge of Linux environments, including basic system administration and command-line operations.
- Familiarity with CI/CD processes and automation tools, such as Jenkins, Concourse CI, or similar solutions.
- Basic programming skills in Python, with an understanding of software development fundamentals, including Object-Oriented Programming (OOP).
- Foundational knowledge of virtualization technologies, particularly QEMU, and an understanding of infrastructure operations.
- Familiarity with configuration management tools such as Rundeck or Ansible.
- Experience with Golang, Terraform, or incident management tools is an advantage.
- Strong engineering mindset, with analytical problem-solving skills, willingness to learn, and availability to participate in an established on-call rotation.
- Demonstrated B2+ English proficiency, both written and spoken, for effective daily communication and collaboration with the team.
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Colombia, Chile
Work type
Remote/Office
Direction
Engineering & Technology
Subdirection
Clouds & DevOps
Tech level
Junior
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.