Engineering & Technology
Middle
Mexico; Colombia; Chile

Intelligence Engineer

WE ARE

SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM. We are about people who create bold things, make a difference, have fun, and love their work.

Our R&D team significantly contributes to innovative research and development projects at the intersection of science, engineering, and creativity. The team focuses on projects involving the integration of advanced agentic AI capabilities into existing systems and workflows, enabling seamless interaction between autonomous and agent-based AI solutions and enterprise infrastructure, and contributing to cutting-edge initiatives in the agentic AI domain.

We are looking for a candidate for our Professional Services Team who excels in designing LLM-based and agentic systems, is proficient with AI-assisted tools, and desires to develop more in this area.

IF YOU ARE

  • Qualified with a bachelor’s degree in computer science, Engineering, or a related field
  • Adept at designing and building agentic and LLM-based systems
  • Knowledgeable in using AI-assisted development tools such as Cursor, GitHub Copilot, or similar
  • Adept at backend software development, using any modern programming language: Python, Java, C/C++, Node.js, .NET
  • Experienced in system integration, technical migrations, and API-driven architectures
  • Skilled in cloud platforms like AWS, Azure, or Google Cloud, and containerization tools such as Docker and Kubernetes
  • Accustomed to CI/CD pipelines and DevOps methodologies
  • Capable of scripting for automation and debugging complex systems

AND YOU WANT TO

  • Design, develop, and execute software integrations between agentic AI tools and enterprise systems
  • Manage system migrations and troubleshoot complex integration challenges
  • Develop automated scripts and pipelines to support integration and performance
  • Enhance communication protocols between AI agents and both legacy and cloud-native systems
  • Identify and resolve performance or behavioral issues in AI agents
  • Review, test, and debug AI-generated code and configuration artifacts
  • Collaborate with engineers and AI experts to optimize agent performance
  • Provide hands-on support for AI agent integration and maintain technical documentation and best practices

TOGETHER WE WILL

  • Collaborate across engineering, AI, and business teams to accelerate innovation and impact in enterprise AI adoption
  • Be Game Changers who represent our best talent, top contributors, and creative minds in the annual SoftServe Awards
  • Work with a diverse team of professionals in a collaborative enterprise environment
  • Create an exceptional customer experience, impact the company's global success, and be recognized by the Customer Hero Program
  • Boost leadership skills with managerial competencies through leadership development programs that enable emerging and mature leaders to deliver more value
  • Gain performance-based bonuses and incentives

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

#LI-Remote

Role Summary

Location

Mexico, Colombia, Chile

Work type

Remote/Office

Direction

Engineering & Technology

Tech level

Middle

Personal recruiter:

Liliana Moreno

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About us

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

About us

We offer

Flexible work model

Work from home, from the office, or in a hybrid format that supports focus and collaboration.

Compensation & Benefits

Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.

People-first Leadership

Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.

Advanced tech communities

Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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