Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
About the role
In this role, you will help clients and delivery teams make Agentic Engineering practical, trusted, and measurable. You will lead AI and Agentic SDLC assessments, shape high-impact use cases, and guide teams in adopting AI agents, human-in-the-loop governance, and outcome-based ways of working.
Responsibilities
- Help clients understand where Agentic Engineering can create measurable value across their SDLC
- Lead Agentic AI readiness assessments, maturity evaluations, workflow analysis, and use case prioritization
- Guide clients through a structured adoption journey, including kickoff, pre-assessment, assessment, enablement, and scale-out
- Enable delivery teams through hands-on coaching, workshops, playbooks, practical exercises, and adoption support
- Shape project-specific Agentic SDLC adoption approaches based on the client’s current tools, team maturity, workflows, governance needs, and delivery goals
- Work closely with Intelligence Engineers, architects, delivery leaders, project managers, business analysts, and client stakeholders to connect strategy with execution
- Contribute to the evolution of SoftServe’s Agentic Engineering methodology, assessment frameworks, enablement playbooks, training materials, and consulting assets
- Help organizations move beyond AI experimentation and build repeatable, scalable, and governed agentic practices
Requirements
- Ability to operate in a consulting-oriented role with strong understanding of software delivery, SDLC practices, Agile ways of working, and engineering team operations
- Proven experience as an Architect
- Experience in customer-facing consulting, discovery, assessments, workshops, and enablement programs
- Ability to structure ambiguous client needs into clear actions and outcomes
- Familiarity with Agentic AI, GenAI tools, AI-assisted engineering, and how AI agents support SDLC phases
- Ability to analyze delivery processes, team practices, tools, bottlenecks, AI usage, and readiness for agentic adoption
- Strong skills in facilitating workshops, stakeholder interviews, and enablement sessions
- Ability to identify high-value Agentic SDLC use cases, assess feasibility, and shape adoption recommendations based on business impact, technical readiness, organizational maturity, and risk
- Strong skills in translating complex concepts into business language
- Experience supporting delivery teams in applying agentic practices in real workflows
- Ability to define adoption plans, success metrics, operating models, roles, and scaling strategies
- Strong skills in communication, stakeholder management, facilitation, structured thinking, and documentation, with ability to drive clarity, pragmatism, and momentum
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Bulgaria, Poland, Romania
Work type
Remote/Office
Direction
Engineering & Technology
Subdirection
Advanced Technologies
Tech level
Manager
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.