Flexible Work Model
Work from home, from the office, or in a hybrid format that supports focus and collaboration.
About the Role
As an Engagement Expert in our DACH team, you will manage and execute moderately to highly complex pre-sales engagements across new and existing client accounts in a very demanding market. You will drive tailored engagement strategies, own the proposal lifecycle, and deliver compelling value propositions that contribute directly to revenue growth. You may guide junior colleagues or lead small cross-functional virtual teams on proposals.
Responsibilities
- Own the full proposal lifecycle, from opportunity qualification and solution shaping to pricing alignment and contract negotiation support, bringing in Sales, Delivery, CoE, Finance, and Legal
- Create tailored proposals, RFx responses, and presentations that clearly show SoftServe’s value and competitive differentiation
- Shape deals so they are competitive, feasible, and aligned with client needs and SoftServe’s capabilities, recommending suitable delivery and pricing models
- Act as a contact point for client procurement teams, managing formal exchanges on commercial, legal, and compliance documents for RFI, RFP, and RFQ processes
- Develop pre-sales engagement plans that support new logo acquisition and account expansion across the DACH region
- Use AI tools to improve proposal quality and turnaround time, and share effective practices with the team
- Stay current with industry trends and SoftServe’s offerings, and contribute to improving pre-sales processes, materials, and best practices.
Requirements
- Bachelor’s degree in Business, Marketing, IT, or a related field; Master’s degree preferred
- 5 years of experience in the IT industry, including 3-5 years in pre-sales, sales, or a related role
- Proven track record of managing large-scale, complex programs in a global environment, working under pressure
- Strong leadership and stakeholder management skills
- Hands-on experience using modern AI tools (e.g., Claude, Copilot, ChatGPT) to speed up proposal writing, research, and analysis
- Solid understanding of the IT industry and current trends
- Knowledge of pre-sales methodologies and best practices
- Experience managing moderately complex sales cycles and client relationships
- Excellent communication, negotiation, and presentation skills
- Proficiency in managing risks, dependencies, and competing priorities effectively
- Strong English proficiency and German language skills
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Role Summary
Location
Germany
Work type
Remote/Office
Direction
Business Development & Marketing
Subdirection
Sales
Tech level
Manager
Apply Now
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About us
We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30 years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across key areas: digital engineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalable solutions rooted in real business needs and measurable human impact.
You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.
We offer
Compensation & Benefits
Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
People-first Leadership
Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
Advanced tech communities
Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.