[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"vacancy-client-partner-luxury-retail-87541":3},{"statusCode":4,"vacancy":5,"roleSummary":27,"metaData":35,"schemaJobPosting":39,"vacancyBannerPath":53,"previousPagePath":34,"referralPagePath":54,"saveFormRoute":55,"loginPath":56,"isPmVacancy":57,"isBaVacancy":57,"webConfiguration":58,"vacancySource":62,"maxFileSize":74,"metaImg":75,"captchaSiteKey":76,"linkedinConfig":77,"languages":81},200,{"id":6,"name":7,"crmId":8,"description":9,"shownOnSiteEqualOpportunityEmployerDescription":10,"equalOpportunityEmployerDescription":11,"direction":12,"level":13,"city":16,"referralProgram":10,"linkedinTags":18,"tags":21,"shownOnSiteLeadershipDescription":10,"leadershipDescription":25,"shownOnSiteWeOffer":10,"weOfferDescription":26},87541,"Client Partner (Luxury Retail)",99935,"\u003Cp style=\"text-align:justify;\">\u003Cem>Ideal candidate location: NYC, Tri-state (willing to travel into NYC)\u003C\u002Fem>\u003C\u002Fp>\u003Ch2 style=\"text-align:justify;\">Job profile summary\u003C\u002Fh2>\u003Cp style=\"text-align:justify;\">The Client Partner in our Luxury Retail Division is a Business Development Leader who establishes themselves as an expert and business ally to their clients. With a mixture of advocacy and inquiry skills, the Client Partner provides maximum value in every sales interaction. They leverage industry knowledge, challenge assumptions, ask difficult questions, bring insight, and provide solutions to their clients’ specific business afflictions and aspirations. Customers include a range of mid-tier companies, enterprise, and multinational corporates. Client Partners seek to uncover new opportunities and connect clients’ strategic goals and challenges to SoftServe’s suite of service offerings for increased account revenue and wallet share through the creation of new sales opportunities.\u003C\u002Fp>\u003Ch2 style=\"text-align:justify;\">\u003Cstrong>Duties & Responsibilities\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cul>\u003Cli style=\"text-align:justify;\">Lead business development activities, develop new opportunities with existing client(s), and achieve sales booking and billing targets\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Develop and maintain a key account plan to lead a comprehensive account strategy based on a deep understanding of the client’s pain points and goals\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Build and grow relationships with relevant decision-makers that result in increased account revenue and wallet share\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Use personal expertise to uncover the client’s known and unknown needs and goals, communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Facilitate the opportunity and proposal management activities; ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further information, and facilitate follow-up sessions with the client to monitor progress\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">As the customer champion you collaborate in cross-functional teams to build strong relationships: team up with account execs on accounts that will be added to your portfolio, lead account development activities with the customer as well as partner teams, liaise with services teams to understand customer's business goals, project goals and success for effective cooperation\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Achieve superior NPS scores with clients, provide input into client participation in the SoftServe NPS process, monitor customer satisfaction at each stakeholder level, and initiate changes needed to increase satisfaction, and provide leadership\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Build trust, expand network and reputation with clients at all appropriate levels, including senior technology and business executives, to drive and execute an effective account growth strategy\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Ensure quality data (CRM) to enable effective customer retention and business development activities, identifying and resolving issues\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Ensure operational compliance through a deep knowledge and understanding of the organization's policies, target APMs for accounts and procedures, and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Understand major IT infrastructure and security requirements at the client side\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Be an active member of our client partner community, participate in the development of your own capabilities (assessment and development planning activities, formal and informal training, external professional accreditation)\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Expected to embrace our company values, as a SoftServian, you are committed to promoting and supporting a work environment built upon cooperation and respect for one another\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Collaborate with internal and external stakeholders to support the timeliness of invoice processing\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Leverage client relationships to prompt facilitation of payment, as deemed appropriate\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Crisis resolution (strategizing, approving, communicating, overall support, etc.)\u003C\u002Fli>\u003C\u002Ful>\u003Ch2 style=\"text-align:justify;\">\u003Cstrong>Required Competencies & Experience\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cul>\u003Cli style=\"text-align:justify;\">8+ year experience in an IT consulting sales practice with an emphasis on account revenue growth, working with luxury retail clients\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Ability to travel up to 40% domestically & internationally\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Bachelor’s Degree\u003C\u002Fli>\u003C\u002Ful>\u003Ch2 style=\"text-align:justify;\">\u003Cstrong>Preferred Competencies & Experience\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cul>\u003Cli style=\"text-align:justify;\">Master’s degree\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Strong understanding of IT consulting and software development terms and concepts, technology, external regulation, and industry best practices\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Experience working in a fast-paced environment\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Experience of working with multi-cultural and geographically disbursed teams\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Experience in building a trusted rapport with clients, influencing decision making, and working across executive and operational levels on the IT and business side\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Experience in tracking multiple customers and managing legal processes (contract renewals, negotiations, NDA, etc.)\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Self-driven and highly motivated to excel\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Strong interpersonal and communication skills\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Strong negotiation and presentation skills\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Relevant certifications in client success\u002Frelationship, project management, or leadership (CBRM, CSAP, ITIL, PMP, etc.) are advantageous\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"text-align:justify;\">\u003Cbr \u002F>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cem>This posting includes an anticipated salary range that SoftServe expects to offer for this position. The range provided reflects the base salary only. Final compensation within this range will be determined based on a number of factors, including, but not limited to: geographic location, relevant experience, education, certifications, skills, budget, and market conditions.\u003C\u002Fem>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cem>The anticipated salary range for this role is $180,000.00 – $200,000.00 annually, in line with our internal compensation framework and budget allocation for the role. Most candidates are offered a salary within this disclosed range. If the role is eligible for a variable pay plan, this would be considered separately and may provide additional earnings beyond the base salary range reflected here.\u003C\u002Fem>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cem>Please note, the information provided in this posting is a general summary and may not include all compensation elements or benefits associated with the position.\u003C\u002Fem>\u003C\u002Fp>",true,"\u003Cp style=\"text-align: justify;\">\u003Cem>SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.\u003C\u002Fem>\u003C\u002Fp>","Business Development & Marketing",{"id":14,"name":15},6,"Proficient",[17],"USA",[19,20],"#LI-DNI","#LI-Remote",[22],{"id":23,"name":24},"remote","Remote\u002FOffice","\u003Cdiv class=\"leadership\">\n    \u003Cp class=\"title\">This is a leadership role where you will drive impact in two main directions:\u003C\u002Fp>\n    \u003Cul class=\"list\">\n        \u003Cli class=\"item\">\n            \u003Cp class=\"item-title\">Leading People \u003C\u002Fp>\n            \u003Cp class=\"item-description\">\n                Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.\n            \u003C\u002Fp>\n        \u003C\u002Fli>\n        \u003Cli class=\"item\">\n            \u003Cp class=\"item-title\">Leading Business \u003C\u002Fp>\n            \u003Cp class=\"item-description\">\n                Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.\n            \u003C\u002Fp>\n        \u003C\u002Fli>\n    \u003C\u002Ful>\n\u003C\u002Fdiv>","\u003Cdiv class=\"wrapper\">\n    \u003Csection class=\"section-about-us\">\n        \u003Cdiv class=\"about-us\">\n            \u003Cdiv class=\"about-us__content\">\n                \u003Cdiv class=\"about-us__text\">\n                    \u003Ch2>About us\u003C\u002Fh2>\n                    \u003Cp>\n                        We are a digital engineering and technology consulting company where expertise grows alongside\n                        people. For more than 30\n                        years, we have been elevating technology: helping organizations navigate complex business\n                        challenges by combining deep\n                        engineering knowledge with thoughtful, research-backed innovation. Our teams work across key\n                        areas: digital\n                        engineering, data and analytics, Сloud, and AI\u002FML. In each, we deliver practical, scalable\n                        solutions rooted in real\n                        business needs and measurable human impact.\n                    \u003C\u002Fp>\n                    \u003Cp>\n                        You bring your perspective and ambition. We create an environment where your work meets\n                        clarity, confidence, and\n                        purpose.\n                    \u003C\u002Fp>\n                \u003C\u002Fdiv>\n\n                \u003Cdiv class=\"about-us__image\">\n                    \u003Cpicture>\n                        \u003Csource media=\"(min-width: 1025px)\" srcset=\"\u002Fimages\u002Fvacancy\u002Fdesctop-about.webp\" \u002F>\n                        \u003Csource media=\"(min-width: 769px)\" srcset=\"\u002Fimages\u002Fvacancy\u002Ftablet-about.webp\" \u002F>\n                        \u003Cimg src=\"\u002Fimages\u002Fvacancy\u002Fmobile-about.webp\" alt=\"About us\" loading=\"lazy\" \u002F>\n                    \u003C\u002Fpicture>\n                \u003C\u002Fdiv>\n            \u003C\u002Fdiv>\n        \u003C\u002Fdiv>\n\n        \u003Cdiv class=\"we-offer\">\n            \u003Ch2>We offer\u003C\u002Fh2>\n\n            \u003Cdiv class=\"we-offer__list\">\n\n                \u003Carticle class=\"offer-card offer-card--peach\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--compensation\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">Flexible Work Model\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">\n                                Work from home, from the office, or in a hybrid format that supports focus and\n                                collaboration.\n                            \u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n\n                \u003Carticle class=\"offer-card offer-card--blue\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--communities\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">Compensation & Benefits\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">Competitive, market-based pay, benchmarked by role and\n                                location — plus health coverage, paid time off, wellness support, and learning\n                                opportunities.\u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n\n                \u003Carticle class=\"offer-card offer-card--peach\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--flexible\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">People-first Leadership\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">\n                                Partner with approachable leaders who communicate clearly and tie daily work to our\n                                direction.\n                            \u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n\n                \u003Carticle class=\"offer-card offer-card--blue\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--leadership\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">Advanced tech communities\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">Hands-on engagement with AI\u002FML, Cloud, Quantum Computing,\n                                IoT, and Robotics communities, with projects built on modern frameworks.\u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n            \u003C\u002Fdiv>\n        \u003C\u002Fdiv>\n    \u003C\u002Fsection>\n\u003C\u002Fdiv>",{"location":28,"workType":29,"direction":12,"techLevel":15,"techLevelId":14,"personalRecruiter":31},[17],[30],{"id":23,"name":24},{"fullName":32,"email":33,"profileImgPath":34},"Erica Hahn","ehahn@softserveinc.com",null,{"title":36,"description":37,"canonical":38},"Client Partner (Luxury Retail) in USA – Work with SoftServe","Work as Client Partner (Luxury Retail) in USA. Join the IT global community. On freelance or full-time, remote or in the office. Apply for your dream job at SoftServe.","https:\u002F\u002Fcareer.softserveinc.com\u002Fvacancy\u002Fclient-partner-luxury-retail-87541",{"@context":40,"@type":41,"title":7,"description":42,"datePosted":43,"applicantLocationRequirements":44,"jobLocationType":46,"employmentType":47,"hiringOrganization":48},"https:\u002F\u002Fschema.org\u002F","JobPosting","SoftServe is people-first. People who build a global IT company and make it grow. Together we advise, drive innovation, and develop people's talent within the USA, Latin America, Europe, and Asia.","2026-02-18T08:54:20+02:00",{"@type":45,"name":17},"Country","TELECOMMUTE","Full-time",{"@type":49,"name":50,"sameAs":51,"logo":52},"Organization","SoftServe","https:\u002F\u002Fcareer.softserveinc.com","https:\u002F\u002Fcareer.softserveinc.com\u002Fimages\u002F2017\u002Flogo_black.svg","https:\u002F\u002Fcareer.softserveinc.com\u002Fuploads\u002FvacancyCover\u002Fsales3.png","https:\u002F\u002Fcareer.softserveinc.com\u002Freferral\u002Fform\u002Fclient-partner-luxury-retail-87541","https:\u002F\u002Fcareer.softserveinc.com\u002Fapi\u002Ffrontend\u002Fvacancies\u002Fclient-partner-luxury-retail-87541\u002Fapply","https:\u002F\u002Fcareer.softserveinc.com\u002Femployee\u002Fauth\u002Furl",false,{"grandpromoter":34,"cumulativebonus":34,"newyearmode":34,"integration-jobfamilygroup":34,"integration-jobfamily":34,"integration-jobprofile":34,"integration-vacancy":34,"appversion":59,"vacancyLinkedinApply":60,"StaffingBoardReferralUpdateLog":34,"StaffingBoardStudentStatusLog":34,"moodleApiLog":60,"mulesoftCandidateContactLog":34,"mulesoftEmployeeLog":34,"FLOW_SSA_GROUP_START_DATE_RANGE":61,"ACTIVATE_LOG_ACTIVITY":60},"6.46.1","1","10",{"2":63,"4":64,"5":65,"6":66,"7":67,"8":68,"10":69,"11":70,"12":71,"13":72,"14":73},"Events","Newsletter","Job Sites","DOU","Friends & colleagues","Recruiter","Facebook","Instagram","LinkedIn","University","Other",5242880,"https:\u002F\u002Fcareer.softserveinc.com\u002Fuploads\u002FvacancyMeta\u002Fsi1.png","6LeOrrkZAAAAAIbVWb6TOspTt2WE6FZ9byQAvSkz",{"api-key":78,"data-integration-context":79,"data-company-job-code":80},"77c1nnz563s57k","urn:li:organization:6549","242345466",{"ua":82,"en":83,"pl":84,"bg":85,"ro":86,"es":87},"uk-ua","en-us","pl","bg","ro","es"]