[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"vacancy-bs-junior-customer-support-engineer-88268":3},{"statusCode":4,"vacancy":5,"roleSummary":28,"metaData":36,"schemaJobPosting":40,"vacancyBannerPath":54,"previousPagePath":26,"referralPagePath":55,"saveFormRoute":56,"loginPath":57,"isPmVacancy":18,"isBaVacancy":18,"webConfiguration":58,"vacancySource":62,"maxFileSize":74,"metaImg":75,"captchaSiteKey":76,"linkedinConfig":77,"languages":81},200,{"id":6,"name":7,"crmId":8,"description":9,"shownOnSiteEqualOpportunityEmployerDescription":10,"equalOpportunityEmployerDescription":11,"direction":12,"level":13,"city":16,"referralProgram":18,"linkedinTags":19,"tags":22,"shownOnSiteLeadershipDescription":18,"leadershipDescription":26,"shownOnSiteWeOffer":10,"weOfferDescription":27},88268,"BS Junior Customer Support Engineer",100662,"\u003Ch2 style=\"text-align:justify;\">ABOUT COMPANY\u003C\u002Fh2>\u003Cp style=\"text-align:justify;\">SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">SoftServe Business System’s ideal candidate can share the company’s values and become a reliable partner for the team.\u003C\u002Fp>\u003Ch2 style=\"text-align:justify;\">\u003Cstrong>REQUIREMENTS\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cul>\u003Cli style=\"text-align:justify;\">Understanding implementation and support processes of different software or previous experience in technical support (CRM or ERP systems)\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Basic knowledge of SQL\u002FDB\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Fluent in Ukrainian and at least a pre-intermediate strong English level\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Good verbal and written communication skills\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Stress resistant, responsible, and attentive to details person\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Advanced troubleshooting and multi-tasking skills\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Willingness to work in a team and study\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Skills in making and understanding technical documentation\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"text-align:justify;\">\u003Cem>Nice-to-have\u003C\u002Fem>\u003C\u002Fp>\u003Cul>\u003Cli style=\"text-align:justify;\">Knowledge of the FMCG market\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Basic knowledge and skills in working with C#\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Proficiency in reading specifications\u003C\u002Fli>\u003C\u002Ful>\u003Ch2 style=\"text-align:justify;\">\u003Cstrong>RESPONSIBILITIES\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cul>\u003Cli style=\"text-align:justify;\">Implementing the company’s software products, installation, configuration, and user training\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Working with MS SQL databases (working with data), and Data dashboards (OLAP cubes, etc.)\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Providing technical support for software products, analyzing and resolution of incidents (system errors, data exchange errors, etc.)\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Researching and provisioning of solutions to different issues\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Consulting customers on the configuration of the company’s software products\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Working with customer requests in the support system\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Participating in internal and external project works\u003C\u002Fli>\u003Cli style=\"text-align:justify;\">Upgrading and testing software\u003C\u002Fli>\u003C\u002Ful>",true,"\u003Cp style=\"text-align: justify;\">\u003Cem>SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.\u003C\u002Fem>\u003C\u002Fp>","Corporate Functions",{"id":14,"name":15},1,"Junior",[17],"Ukraine",false,[20,21],"#LI-DNI","#LI-Remote",[23],{"id":24,"name":25},"remote","Remote\u002FOffice",null,"\u003Cdiv class=\"wrapper\">\n    \u003Csection class=\"section-about-us\">\n        \u003Cdiv class=\"about-us\">\n            \u003Cdiv class=\"about-us__content\">\n                \u003Cdiv class=\"about-us__text\">\n                    \u003Ch2>About us\u003C\u002Fh2>\n                    \u003Cp>\n                        We are a digital engineering and technology consulting company where expertise grows alongside\n                        people. For more than 30\n                        years, we have been elevating technology: helping organizations navigate complex business\n                        challenges by combining deep\n                        engineering knowledge with thoughtful, research-backed innovation. Our teams work across key\n                        areas: digital\n                        engineering, data and analytics, Сloud, and AI\u002FML. In each, we deliver practical, scalable\n                        solutions rooted in real\n                        business needs and measurable human impact.\n                    \u003C\u002Fp>\n                    \u003Cp>\n                        You bring your perspective and ambition. We create an environment where your work meets\n                        clarity, confidence, and\n                        purpose.\n                    \u003C\u002Fp>\n                \u003C\u002Fdiv>\n\n                \u003Cdiv class=\"about-us__image\">\n                    \u003Cpicture>\n                        \u003Csource media=\"(min-width: 1025px)\" srcset=\"\u002Fimages\u002Fvacancy\u002Fdesctop-about.webp\" \u002F>\n                        \u003Csource media=\"(min-width: 769px)\" srcset=\"\u002Fimages\u002Fvacancy\u002Ftablet-about.webp\" \u002F>\n                        \u003Cimg src=\"\u002Fimages\u002Fvacancy\u002Fmobile-about.webp\" alt=\"About us\" loading=\"lazy\" \u002F>\n                    \u003C\u002Fpicture>\n                \u003C\u002Fdiv>\n            \u003C\u002Fdiv>\n        \u003C\u002Fdiv>\n\n        \u003Cdiv class=\"we-offer\">\n            \u003Ch2>We offer\u003C\u002Fh2>\n\n            \u003Cdiv class=\"we-offer__list\">\n                \u003Carticle class=\"offer-card offer-card--peach\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--compensation\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">Flexible Work Model\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">\n                                Work from home, from the office, or in a hybrid format that supports focus and\n                                collaboration.\n                            \u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n\n                \u003Carticle class=\"offer-card offer-card--blue\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--communities\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">Compensation & Benefits\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">Competitive, market-based pay, benchmarked by role and\n                                location — plus health coverage, paid time off, wellness support, and learning\n                                opportunities.\u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n\n                \u003Carticle class=\"offer-card offer-card--peach\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--flexible\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">People-first Leadership\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">\n                                Approachable leaders who communicate openly, keep teams close to the strategy, and\n                                support long-term planning.\n                            \u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n\n                \u003Carticle class=\"offer-card offer-card--blue\">\n                    \u003Cspan class=\"offer-card__graphic offer-card__graphic--leadership\" aria-hidden=\"true\">\u003C\u002Fspan>\n\n                    \u003Cdiv class=\"offer-card__inner\">\n                        \u003Cdiv class=\"offer-card__title-wrap\">\n                            \u003Ch3 class=\"offer-card__title\">Advanced tech communities\u003C\u002Fh3>\n                        \u003C\u002Fdiv>\n\n                        \u003Cdiv class=\"offer-card__text-wrap\">\n                            \u003Cp class=\"offer-card__text\">Stay close to AI\u002FML, Cloud, Quantum Computing, IoT, and\n                                Robotics communities, with projects built on modern frameworks.\u003C\u002Fp>\n                        \u003C\u002Fdiv>\n\n                        \u003Cspan class=\"offer-card__icon\" aria-hidden=\"true\">\n                            \u003Cspan class=\"offer-card__icon-circle\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--horizontal\">\u003C\u002Fspan>\n                            \u003Cspan class=\"offer-card__icon-line offer-card__icon-line--vertical\">\u003C\u002Fspan>\n                        \u003C\u002Fspan>\n                    \u003C\u002Fdiv>\n                \u003C\u002Farticle>\n            \u003C\u002Fdiv>\n        \u003C\u002Fdiv>\n    \u003C\u002Fsection>\n\u003C\u002Fdiv>",{"location":29,"workType":30,"direction":12,"techLevel":15,"techLevelId":14,"personalRecruiter":32},[17],[31],{"id":24,"name":25},{"fullName":33,"email":34,"profileImgPath":35},"Olia Moroz","omoro4@softserveinc.com","https:\u002F\u002Fcareer.softserveinc.com\u002Fuploads\u002Frecruiter\u002F326357_603200016343348900.jpg",{"title":37,"description":38,"canonical":39},"BS Junior Customer Support Engineer in Ukraine – Work with SoftServe","Work as BS Junior Customer Support Engineer in Ukraine. Join the IT global community. On freelance or full-time, remote or in the office. Apply for your dream job at SoftServe.","https:\u002F\u002Fcareer.softserveinc.com\u002Fvacancy\u002Fbs-junior-customer-support-engineer-88268",{"@context":41,"@type":42,"title":7,"description":43,"datePosted":44,"applicantLocationRequirements":45,"jobLocationType":47,"employmentType":48,"hiringOrganization":49},"https:\u002F\u002Fschema.org\u002F","JobPosting","SoftServe is people-first. People who build a global IT company and make it grow. Together we advise, drive innovation, and develop people's talent within the USA, Latin America, Europe, and Asia.","2026-04-20T14:03:15+03:00",{"@type":46,"name":17},"Country","TELECOMMUTE","Full-time",{"@type":50,"name":51,"sameAs":52,"logo":53},"Organization","SoftServe","https:\u002F\u002Fcareer.softserveinc.com","https:\u002F\u002Fcareer.softserveinc.com\u002Fimages\u002F2017\u002Flogo_black.svg","https:\u002F\u002Fcareer.softserveinc.com\u002Fuploads\u002FvacancyCover\u002Ftech_sup1.png","https:\u002F\u002Fcareer.softserveinc.com\u002Freferral\u002Fform\u002Fbs-junior-customer-support-engineer-88268","https:\u002F\u002Fcareer.softserveinc.com\u002Fapi\u002Ffrontend\u002Fvacancies\u002Fbs-junior-customer-support-engineer-88268\u002Fapply","https:\u002F\u002Fcareer.softserveinc.com\u002Femployee\u002Fauth\u002Furl",{"grandpromoter":26,"cumulativebonus":26,"newyearmode":26,"integration-jobfamilygroup":26,"integration-jobfamily":26,"integration-jobprofile":26,"integration-vacancy":26,"appversion":59,"vacancyLinkedinApply":60,"StaffingBoardReferralUpdateLog":26,"StaffingBoardStudentStatusLog":26,"moodleApiLog":60,"mulesoftCandidateContactLog":26,"mulesoftEmployeeLog":26,"FLOW_SSA_GROUP_START_DATE_RANGE":61,"ACTIVATE_LOG_ACTIVITY":60},"6.46.1","1","10",{"2":63,"4":64,"5":65,"6":66,"7":67,"8":68,"10":69,"11":70,"12":71,"13":72,"14":73},"Events","Newsletter","Job Sites","DOU","Friends & colleagues","Recruiter","Facebook","Instagram","LinkedIn","University","Other",5242880,"https:\u002F\u002Fcareer.softserveinc.com\u002Fuploads\u002FvacancyMeta\u002Ffinance1.png","6LeOrrkZAAAAAIbVWb6TOspTt2WE6FZ9byQAvSkz",{"api-key":78,"data-integration-context":79,"data-company-job-code":80},"77c1nnz563s57k","urn:li:organization:6549","242345466",{"ua":82,"en":83,"pl":84,"bg":85,"ro":86,"es":87},"uk-ua","en-us","pl","bg","ro","es"]