The QC Leads program can help you realize your fullest potential and drive your career to the next level. A sound combination of hard and soft skills affects your prospects for success. These qualities give high-potential executives the knowledge and experience that are necessary to grow within the company, along with the essential sensitivity to the effective management and development.

WE OFFER

Based on real-life experience
Much practice
Work with leading experts of the company in the direction of QM (quality management) and leadership
Hard and soft skills

PROGRAM ADVANTAGES

Based on real-life experience

Much practice

Work with leading experts of the company in the direction of QM (quality management) and leadership

Hard and soft skills

REQUIREMENTS FOR TA

At least 3 years of experience in testing
Advantages:
- Experience in management
- Work on the real project

COURSE INFORMATION

RETRAINING PLAN

Hard skills

Planning and estimation – 2h
Estimation and tools – 2h
Test plan – 2h
Risks – 2h
Risk assessment – 2h
Monitoring control – 2h
Reporting – 2h
Black box – 4h
Defect-based testing – 2h
Experience-based testing – 2h
Quality attributes and delivery – 2h
Extreme ownership – 2h
Test automation essentials – 2h

Soft skills

Personal and team effectiveness – 4h
Effective communication – 4h
Leadership skills – 4h
People management – 4h

SCHEDULE

Week #1
• Planning and estimation – 2h
• Estimation and tools – 2h
Week #2
• Test plan – 2h
• Risks – 2h
Week #3
• Risk assessment – 2h
• Monitoring control – 2h
Week #4
• Reporting – 2h
• Black box (part #1) – 2h
Week #5
• Black box (part #2) – 2h
• Defect-based testing – 2h
Week #6
• Experience-based testing – 2h
• Quality attributes and delivery – 2h
Week #7
• Extreme ownership – 2h
• Test automation essentials – 2h
Week #8
• Personal and team effectiveness (part #1) – 2h
• Personal and team effectiveness (part #2) – 2h
Week #9
• Effective communication (part #1) – 2h
• Effective communication (part #2) – 2h
Week #10
• Leadership skills (part #1) – 2h
• Leadership skills (part #2) – 2h
Week #11
• People management (part #1) – 2h
• People management (part #2) – 2h

FAQs

Is the program useful for me if I don’t have any opportunity to apply the knowledge?

The program is useful, since it transforms the overall vision of test management but applying the knowledge in practice is a key.

Do you employ the participants after completing the program?

No, we don’t.

Can I take part in the program, and is it useful if I’ve never dealt with management?

Yes, we teach you everything that is necessary to become a successful Lead.

Is it possible to cover only the part that relates to soft skills?

No, the program requires both parts on hard and soft skills to be covered.

What is SSU (SoftServe University)?

SoftServe University is a subdivision of SoftServe that empowers associates to take challenges and secures their future through a variety of job-specific courses and workshops.

TRAINERS

Denys Godovannyi
Position: a Project Manager, a former Quality Control Expert

Denys has over six years of experience within the software quality domain—from the back-end testing and up to managing multiple testing teams that are scattered geographically. He’s experienced in creating teams from scratch, establishing quality assurance (QA) processes, conducting audits, and mentoring associates of a different grade. Denys is an author of the Quality Control Leadership program at SoftServe, an ICAgile trainer, and a winner of the SoftServe Awards 2020 in the quality domain. He has considerable experience as a trainer for junior Quality Control (QC) specialists, in the International Software Testing Qualifications Board (ISTQB) preparation courses, and many internal programs on the quality, risk management, and quality control leadership. In December 2021, Denys switched from the Quality Expert position to the Project Manager. Before the IT career, he was working in the field of clinical trials and logistics.

Nataliya Dombrovska
Position: Quality Competence Expert

Nataliya has about 15 years of experience in software testing: web, API, mobile, and desktop. She’s experienced in creating a test team, establishing, adopting test processes, and building trusted relationships with a customer by providing the visibility of testing effort. In addition to the testing, she took on the roles of a Scrum Master, Business Analyst, Product Manager, and Release Manager. She’s been a Quality Partner within Delivery for more than four years. She’s a tech interviewer, project and People Excellence evaluator and educator, SoftServe IT Academy expert, QC Leads program trainer within the company, as well as mentor at Lviv IT Cluster and a volunteer on the Prometheus platform. Nataliya is a winner of the SoftServe Awards 2019 in the quality domain. She’s been working as a Quality Management Office Competence Expert for last two years.

Oleh Vasylyshyn
Position: Expert Test Automation Engineer

Oleh has been working at SoftServe for more than 10 years. He started his career as a Quality Control Engineer and then moved to the Test Automation Engineer. He was working on different types of projects, like web, API, mobile, and desktop, leading different teams. He’s a PeEx evaluator, an IT Academy expert who’s mentored dozens of SoftServians and led courses that could help you start automating

Tetyana Hrynovetska
Position: Communication Experts Team Manager

Tetyana Hrynovetska is a Communication Experts Team Manager, consultant in cross-cultural communication, a trainer, and facilitator in topics that refer to cultural values, communication styles, and communication strategies. She has more than 12 years of experience, working with project teams in IT, developing, and conducting training solutions for them.

Anna Zubovych
Position: Project Manager

Anna Zubovych is a mentor in soft skills at SoftServe. Anna is an International Coaching Federation (ICF) accredited coach and a certified psychotherapist. Anna’s experience helps her in developing and conducting training sessions that are aimed at learning and improving communication skills, assertiveness, active listening, negotiation skills, and time management.

Oleg Koval
Position:

Answer 2

General information

Duration

2.5 months

Group size

10 participants (2 parallel groups)

Price

800$ (subject to change)

Available groups for registration

Course name

Location

Course duration

Fee

Name of the group 1

Location 1

Start Date 1
End Date 1

Amount of the payment in UAH 1

Registration

Name of the group 2

Location 2

Start Date 2
End Date 2

Amount of the payment in UAH 2

Registration