Brand new course created by leading BA experts at SoftServe and endorsed by IIBA - International Institute of Business Analysis, provides 20 hours of professional development (PD Hours) for the entire course or 2 PD Hours for each workshop separately.

About the course:

The course is designed for those who look for accelerating the skills in Product Ownership Analysis, seeks to systematize the knowledge, or choose the new career path in Product Ownership, as well as for those who want to enhance their preparation for the CPOA exam (Certificate in Product Ownership Analysis) by IIBA.
The course is focused on developing practical skills, mastering, and applying the most widely used techniques to perform product ownership analysis based on the practical cases.
The course consists of 10 workshops –

Visioning
Impact mapping
Understand your customer
Customer Journey Map
Value Stream Mapping
Kano Analysis
Story Mapping
Purpose Alignment Model
Planning Workshop
Real options

Participants can select the set of workshops out of the given 10.

Every workshop allows to:

learn the basics of the selected technique,
match the selected technique with the tasks performed under the framework of Product Ownership Analysis and Business Analysis,
understand areas and limitations of the technique application,
practice the technique under the instructor’s supervision

After the course you will:

be able to integrate the usage of the selected technique into your professional activity, to use it with higher degree of confidence
be able to explain the background, the process, the value and the expected outcomes of using the technique in the company’s context to other stakeholders

Course advantages

You can choose the whole course or workshops separately

SoftServe and IIBA certificate granting 20 PD Hours for the entire course or 2 PD Hours for each workshop

Powerful networking

TARGET AUDIENCE:

Business Analysts
Product Managers
Strategic Consultants

COURSE INFORMATION

Course plan

Workshop

Topic

PD Hours

Workshop #1

Visioning

2 PD Hours

Workshop #2

Impact mapping

2 PD Hours

Workshop #3

Understand your customer

2 PD Hours

Workshop #4

Customer Journey Map

2 PD Hours

Workshop #5

Value Stream Mapping

2 PD Hours

Workshop #6

Kano Analysis

2 PD Hours

Workshop #7

Story mapping

2 PD Hours

Workshop #8

Purpose Alignment Model

2 PD Hours

Workshop #9

Planning Workshop

2 PD Hours

Workshop #10

Real options

2 PD Hours

FAQs

How to apply for the entire course?

Use the form below to apply and choose all the workshops in the list.

How to choose the set of workshops?

Use the form below to apply and choose the set of 3 or 5 workshops. Keep in mind that you can choose another combination of workshops if needed. Every +1 workshop added to the set will cost an extra $50.

Is there any kind of pre-selection procedure?

What is the course language?

The course language is English.

General information

duration & recurrence

5 weeks, 2/3 sessions per week

course language

English

Participants

format

online (Mon/Tu/Wed 7PM UTC+3)

Available groups for registration

Course name

Location

Course duration

Price**

Quick Results - set of any 3 workshops

Online

15.11.2023 - 13.12.2023

$145/5303UAH*

Registration

Think Smart - set of any 5 workshops

Online

15.11.2023 - 13.12.2023

$225/8228UAH*

Registration

Single workshop - choose any one workshop

Online

15.11.2023 - 13.12.2023

$50/1829UAH*

Registration

* The cost of the course is fixed and the payment is going to be made in UAH. The equivalent in US dollars is given informatively, based on the official exchange rate of the National Bank of Ukraine as of the date of publication of information about the course.

** In case of a change in the official exchange rate of the National Bank of Ukraine in US dollars, the company has the right to change the cost of the course in UAH in proportion to the change in the exchange rate as of the purchase date.

*** Services are provided by LLC SoftServe Academy, 79018, Lviv, Heroyiv UPA str., 72 bld. 1

Example of the order-agreement is here